Welcome to InterContinental Chantilly Château Mont Royal, where every detail has been designed to provide you with an exceptional experience. To make your stay easier and answer any questions you may have, we’ve compiled the most frequently asked questions here.
Whether you’re preparing for your arrival or looking for information about our rooms, restaurants, spa or events services, this FAQ will guide you through all our services.
Can’t find the answer to your question? We invite you to use our virtual concierge on our website or contact our team by phone on +33 (0)3 44 54 50 33.
1. Where is the InterContinental Chantilly Château Mont Royal?
The hotel is located in the heart of the Chantilly forest, in La Chapelle-en-Serval, just 40 minutes from Paris and 20 minutes from Roissy-Charles de Gaulle airport. Its majestic setting makes it the ideal destination for a luxurious stay in the heart of nature.
2. How can I book a room or suite?
You can book directly on our website via this link, or contact our reservations team on +33 (0)3 44 54 50 33.
3. What are the arrival and departure times?
Check-in : From 3:00 pm.
Check-out : Until 12:00 noon.
A late check-out service is available on request.
4. Is the hotel family-friendly?
Yes, we offer family rooms, a cot service on request, and activities for young and old. Discover our family rooms
5. Can I bring my pet?
Yes, pets are accepted under certain conditions. Please contact us before your stay for more information.
6. What categories of rooms and suites do you offer?
We offer several categories of accommodation, combining elegance and first-class comfort, suitable for all types of stay:
Our Cosy, Classic and Premium rooms offer an elegant and intimate atmosphere, with breathtaking views of the forest or castle, ideal for a romantic getaway or a business stay.
For even more space and refinement, our Suites feature a lounge area and top-of-the-range amenities for a unique experience.
Families will appreciate our Family Rooms, designed to provide optimum comfort for young and old alike. Spacious and bright, they are the perfect place to share precious moments in a warm and elegant setting.
7. Do the rooms have balconies or terraces?
Yes, some rooms and suites offer a private balcony or terrace overlooking the Chantilly forest.
8. What restaurants are available at the hotel?
The InterContinental Chantilly Château Mont Royal invites you on a unique gastronomic journey where the art of the table is expressed in exceptional surroundings:
- Le Stradivarius: Formerly the library of the Château, this cosy and elegant bar is the perfect place for a moment of relaxation. Enjoy a selection of signature cocktails, grands crus and exceptional spirits in an intimate atmosphere. You can also enjoy refined gourmet dishes, ideal for a relaxed daytime break or a convivial evening.
- L’Opéra Located in the castle’s former music room, this gourmet restaurant offers refined cuisine with local flavours interpreted with creativity. The chef and his team prepare exceptional dishes using carefully selected seasonal produce. L’Opéra is the ideal setting for a romantic dinner or an unforgettable dining experience.
9. Does the hotel offer room service?
Yes, 24-hour room service is available. See the room service menu
10. What wellness facilities are available?
The InterContinental Chantilly Château Mont Royal offers an exclusive spa area, ideal for a moment of relaxation and serenity.
- Heated indoor swimming pool overlooking the forest.
- Sauna and fitness centre equipped with the latest technology.
- Personalised treatments and massages.
11. How do I book a spa treatment?
You can book your treatment online or at the Spa Reception. We recommend that you book in advance to guarantee your treatment time. Discover our treatment menu and choose the wellness experience that’s right for you.
12. Do you offer gift vouchers and an online store?
Yes, treat your loved ones to a unique experience with our gift vouchers, perfect for celebrating a special occasion such as a birthday, Christmas, wedding or corporate gift. Offer an exceptional stay, a gourmet dinner or an exclusive spa treatment.
Discover our online boutique too, where you’ll find a sophisticated selection of exclusive experiences and products to give away or treat yourself to.
🔗 Visit our online shop here : link.
13. Can we organise a wedding or seminar at the hotel?
The InterContinental Chantilly Château Mont Royal is an exceptional venue for weddings, private receptions and business seminars. Its enchanting setting and flexible spaces can be adapted to suit your every need.
For your wedding, we offer elegant lounges, a panoramic terrace and a refined catering service for a bespoke banquet. Our teams will be with you every step of the way for an unforgettable celebration.
Contact us on +33 (0)3 44 54 50 33 to organise your wedding or corporate event.
14. What capacities do your meeting and event rooms offer?
Our 12 modular rooms can accommodate from 10 to 250 people, with natural light and high quality audio visual equipment.
15. Does the hotel have a car park?
Yes, free private parking is available for guests.
16. Does the InterContinental Chantilly offer a shuttle service?
A private transfer service to Charles de Gaulle airport and Chantilly train station can be arranged on request.
